The staff was incredibly friendly and spoke excellent English, which made communication easy and enjoyable.

The absence of clear fire safety instructions and emergency exits made me feel a bit uneasy during my stay.

Fantastic location, only moments from key attractions like Plaza Mayor! Staff was attentive and helpful, ensuring I felt right at home during my stay. My room came with complimentary beverages, which was a lovely touch!

The location right by Plaza Mayor made it super easy to explore the historic area of Madrid. The room had a great layout with plenty of light and was very quiet despite being in a bustling area. Cleanliness stood out. everything was spotless. They provided tea, coffee, and even a bottle of bubbly. Staff members like Bianca were incredibly helpful, offering maps and suggestions for dining. A couple of minor things could improve the experience though. The shower screen was a bit too small, causing water to splash out. Also, finding the hotel was tricky since it’s on the second floor of an apartment building with a sign that's hard to spot. Overall, I would definitely stay here again for its charm and convenience.

The hotel is conveniently located in a quiet area, just a short stroll from major attractions.

I encountered issues when trying to access the reception, as it wasn't always staffed during the posted hours. It was frustrating to share just one set of keys for the main entrance and our room, especially when my travel partner wasn't available. Additionally, the lack of dining options within the hostal was disappointing, requiring us to venture out each time we wanted a meal.

perfect spot for strolling through madrid’s historic heart

I really enjoyed the cozy feel of my room with its small fridge, and the hotel being just a few steps from the Royal Palace and Plaza Mayor made it a great base for exploring the city on foot. I loved how I could easily pop into El Retiro Park for some fresh air and beautiful views whenever I wanted.

Perfectly located in the heart of the city. just a short walk to major attractions. The air conditioning was fantastic for the hot days. and we appreciated the complimentary bottle of cava in our fridge.

Noise from nearby bars could be bothersome at night. an earplug might help for light sleepers.

Welcoming atmosphere, great if you want a convenient base near vibrant eateries and sights.

Quick wifi and friendly staff. No lift for heavy luggage, though.

The hostal boasted a superb location, just a couple of blocks from key attractions and nestled in a quiet street. The room was bright with modern decor and included a handy mini-fridge, although accessing reception wasn’t always straightforward. Staff were welcoming and spoke excellent English, making for a pleasant stay.